Customer Feedback

3 Responses to Customer Feedback

1. Shirley Fredrickson says:

   February 23, 2012 at 1:34 pm

   Thanks Richard for beautifully restoring my porcelain floors. Your work ethics, integrity and diligence were appreciated. This was not an easy task as the epoxy grout haze was more difficult to remove then regularily used sand grout. Daily traffic ground into the residue gives the floor a dirty appearance even after repeated cleaning which is labor intensive as well as frustrating. Seven years later the whole floor looks as it did the day of installation.
   You’ve heard the saying if mama is happy everybody is happy… well this lil’ mama is happy Thanks, Shirl

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   • frsfloors says:

     February 23, 2012 at 11:42 pm

     Thanks Shirley. I appreciate the feedback and the kind words.

     Shirley’s floor is a prime example of why I say we can make a floor “better than new”. It’s not just a catch phrase. Grout haze is inevitable in most tile installations. It remains non-visible until dirt starts to accumulate on the porous grout haze. We remove the grout haze exposing the impervious and non-porous porcelain tile. Now it will be easier to clean and maintain.

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2. Frances M says:

   March 6, 2012 at 5:37 pm

   Richard,

   Everyone that comes to my house tells me how beautiful my 50 year old Terrazo Floors look and its all because of you! I am amazed at how beautiful they turned out , the shine is awesome and they are easy to keep clean with no wax! You did an excellant job and I appreciate your diligence in getting the work done in a timely fashion. I have recommended you to several people and I will continue to give your cards out. Thank you for your professionalism and a job EXTREMELY WELL done!

   Sincerely,

   Frances M

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